New York, NY, USA
July 21, 2008

Will Your Policy Administration System
Support Your Future Growth? Measuring
Scalability and Performance, Property/Casualty Edition

Table of Contents

Return to report Abstract

Executive Summary 3
Introduction 5
Major Scalability and Performance Metrics 7
  Load Scalability / Number of Transactions per Hour 8
  Service Scalability / Number of Users 10
  Data Scalability / Number of Policies 14
  Page/Screen Response Time 15
Other Scalability and Performance Factors 17
  System Extension and Scaling 17
  Batch Processing 19
  Performance Monitoring 20
  Third Party Verification and the Test Lab 20
  Cost of Hardware per Policy 20
Policy Administration System Vendor Reference Guide 22
Personal/Multi Lines Support 23
  Comparative Page/Screen Response Times 23
  3i-Infotech: PREMIA v10 25
  Accenture: Accenture Insurance Solution (AIS) 27
  Camillion Solutions: Authority Suite powered by ProductAuthority 27
  CGI: INSideOUT 27
  CSC: Exceed Policy 28
  CSC: POINT IN v12.0 29
  Decision Research Corporation: DecisionMaker v19 30
  Duck Creek Technologies: EXAMPLE Platform v3.3 31
  FIS Software: ALIS v4 32
  Fiserv: Policy STAR v6.0 33
  IDMI Systems: Policy Tracking System 34
  Innovation Group: Innovation Policy v6 35
  Insuresoft: Diamond System v5.x 35
  OneShield: Dragon v4 Personal Lines 36
  SAP: FS-PM Financial Services-Policy Management) v4.0 37
  Sapiens: Sapiens INSIGHT for Property/Casualty v4.1 38
  SSP: Sirius for Insurance (S4I) 39
  TCS Financial Solutions: TCS BαNCS Insurance v5.0 40
  TIA Technology: The TIA Solution v5.2 41
Commercial/Specialty Lines Only 42
  Comparative Page/Screen Response Times 42
  Aon eSolutions: iVOS 4.2 44
  AQS: AQS Advantage 44
  DAVID Corporation: NavRisk Policy v4 45
  Fiserv: PowerSuite v5x 45
  Oracle Policy Administration 47
  Oracle's AdminServer Policy Administration System v8 47
  Oracle's Insure3 Policy v4.9 48
  OneShield: Dragon v4 Commercial Lines 49
  ROOM Solutions Ltd: Subscribe v7 50
  Wyde Coporation: Wynsure 3.5 51
Conclusions 53
 

About Celent

Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally experienced analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is part of Marsh & McLennan Companies [NYSE: MMC].

Media Contacts

New York - Dana Lautin
dlautin@celent.com
Tel.: +1 646 364 8254

Paris - Muriel de Munck
mdemunck@celent.com
Tel.: +33.1.73.04.46.19

Tokyo - KyongSun Kong
kkong@celent.com
Tel.: +81 3 3596 0020