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| New York, NY,
USA September 12, 2003 Open Systems at ATMs
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| EXECUTIVE SUMMARY | 3 | |
| INTRODUCTION | 5 | |
| MARKET & IT BACKGROUND | 6 | |
| Banks' ATMs | 6 | |
| Open Technologies | 7 | |
| ADOPTION TRENDS | 10 | |
| Operational Drivers | 10 | |
| Business Drivers | 12 | |
| Windows Adoption | 13 | |
| Terminal Software Adoption | 16 | |
| VENDOR SELECTION & IT SPENDING | 18 | |
| Vendor Selection | 18 | |
| IT Spending | 21 | |
| CONCLUSION | 23 | |
| OBJECTIVITY & METHODOLOGY | 25 | |
| ABOUT CELENT | 26 | |
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