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| London, United Kingdom IT Governance in the
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| Executive Summary | 03 |
| Introduction | 04 |
| Key Findings | 05 |
| Approaches to Managing IT | 07 |
| Evaluating IT Governance | 11 |
| Approaches to Core Systems within Multinationals | 13 |
| The Approach in Speciality Lines | 17 |
| Some Final Thoughts | 19 |