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| New York, NY, USA Document Automation
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| Executive Summary | 03 | |
| Introduction | 05 | |
| Methodology | 06 | |
| ABCD Vendor View | 07 | |
| The Role of Documents in Insurance | 10 | |
| Document Automation Components | 13 | |
| Document Automation Users | 18 | |
| Differentiators in the Solution Space | 19 | |
| Comparative Charts | 22 | |
| Adobe: LiveCycle Enterprise Suite | 27 | |
| Cincom: Eloquence | 30 | |
| Dpcument Sciences: xPression | 33 | |
| Exstream: Dialogue | 36 | |
| Pitney Bowes Group 1 Software: Customer Communications Management Suite | 39 | |
| ISIS Papyrus: Process and Communications Platform | 42 | |
| Skywire Software: Documaker | 45 | |
| Skywire Software: IStream | 48 | |
| StreamServe: Persuasion | 51 | |
| Thunderhead: Thunderhead NOW | 53 | |
| Top Down: Client Letter | 56 | |
| Conclusions | 59 | |
