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| Boston, MA, USA Technology Strategies
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| Executive Summary | 03 | |
| Introduction | 04 | |
| Producers and Technology | 08 | |
| How They Prefer to Work | 09 | |
| Shopping New Business | 12 | |
| Changing Producer Behavior | 16 | |
| The Role for Multi-Carrier Sites | 17 | |
| Advice to Carriers | 18 | |
| Conclusions | 21 | |