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| London, United Kingdom Insurance
CIO/CTO Pressures,
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| Executive Summary | 03 |
| Introduction | 04 |
| Key Findings | 05 |
| Business
Pressures and IT Priorities |
08 |
| Budgets | 10 |
| Staffing | 12 |
| Project Spending | 16 |
| Data Mastery | 20 |
| Outsourcing | 22 |
| Platforms and Technologies | 24 |
| Web Services and SOA | 27 |
| Vendor Preferences and Perceptions | 29 |
| Conclusions | 31 |